SOP Documentation Builder
Converts a description of how a task is done into a clear, numbered Standard Operating Procedure ready for a team wiki.
SOP Documentation Builder is a free AI skill for business systems. Converts a description of how a task is done into a clear, numbered Standard Operating Procedure ready for a team wiki. It works with Claude, ChatGPT, Cursor and is ready to use out of the box.
About this skill
SOP Documentation Builder takes a rough or verbal explanation of how a process works — the kind of thing usually stuck in one person's head — and turns it into a properly structured Standard Operating Procedure. It includes purpose, scope, numbered steps, responsible roles, and common failure points, formatted for a team wiki or onboarding doc. Built for operators and founders who need to document processes before they can delegate or scale them.
What it does
Given a description of how a task or process is performed, the skill outputs a formatted SOP: title, purpose, scope, roles/responsibilities, numbered step-by-step instructions, common pitfalls, and a revision note field.
What is included
- SOP structure template (purpose, scope, roles, steps, pitfalls)
- Step numbering and formatting for wiki/doc tools
- Common pitfalls and failure point identification
- Role/responsibility assignment section
- Revision history field for future updates
How to use it
1. Download the SKILL.md file 2. Upload it into a new Claude conversation 3. Describe the process in plain language, even messily 4. Receive a formatted, ready-to-publish SOP
Examples
How we currently handle refunds: customer emails support, someone checks the order in Shopify, if it's within 30 days we approve it, issue the refund in Stripe, and reply to the customer.
SOP: Customer Refund Processing Purpose: Ensure refunds are processed consistently and within policy. Scope: Applies to all customer-initiated refund requests via support email. Roles: Support agent (intake, verification), Support lead (approval over $200) Steps: 1. Customer emails support requesting a refund. 2. Agent looks up the order in Shopify by order number or email. 3. Confirm order date is within 30-day refund window. 4. If approved, issue refund in Stripe matching original payment method. 5. Reply to customer confirming refund with expected timeline (5-10 business days). Common pitfalls: refunding wrong order ID, missing the 30-day check, forgetting to reply to customer. Revision: v1.0 — [date]
FAQ
What is this skill for?
How do I install it?
Does the input need to be well-organized already?
Can it document processes with decision branches?
How is this different from just asking for 'a document about this process'?
Can I use this for technical/engineering processes too?
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