Service Catalog and Request Intake Architect
Design service catalogs and request-intake systems with offerings, eligibility, forms, routing, SLAs, ownership, exceptions, and reporting.
Service Catalog and Request Intake Architect is a free AI skill for business systems. Design service catalogs and request-intake systems with offerings, eligibility, forms, routing, SLAs, ownership, exceptions, and reporting. It works with Claude, ChatGPT and is ready to use out of the box.
About this skill
Design service catalogs and request-intake systems with offerings, eligibility, forms, routing, SLAs, ownership, exceptions, and reporting. It applies a structured professional workflow, makes assumptions visible, and produces implementation-ready guidance with ownership, edge cases, controls, and validation.
What it does
The skill analyzes objectives, users, workflows, evidence, dependencies, constraints, and risks; converts them into a practical operating model; and produces explicit rules, responsibilities, exceptions, controls, tests, and rollout guidance.
What is included
- Service context
- Customer and demand model
- Catalog structure
- Service definitions
- Eligibility and intake
- Routing and ownership
- SLAs and priorities
- Exceptions
How to use it
1. Download the service-catalog-and-request-intake-architect-SKILL.md file 2. Upload it to your AI, operational, or project workspace 3. Provide the current process, users, goals, evidence, and constraints 4. Add ownership, approval, risk, and implementation requirements 5. Use the output for design, review, testing, and rollout
Examples
Create a service catalog and request process for internal IT, data, automation, design, and legal-support requests.
A complete professional deliverable with context, decisions, ownership, workflows, edge cases, risks, controls, validation criteria, and an implementation roadmap.
FAQ
What is this skill for?
Will it invent facts or results?
Can it improve an existing process?
Does it include edge cases?
Can it assign ownership?
How is this different from generic advice?
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