Client Workflows

Client Onboarding Packet Generator

Generates a complete client onboarding packet — welcome message, intake questionnaire, timeline, and expectations doc — from a short service description.

Last updated Jul 11, 2026
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TL;DR

Client Onboarding Packet Generator is a free AI skill for client workflows. Generates a complete client onboarding packet — welcome message, intake questionnaire, timeline, and expectations doc — from a short service description. It works with Claude, ChatGPT, Cursor and is ready to use out of the box.

Download Skill.md Package

About this skill

Client Onboarding Packet Generator builds everything needed to onboard a new client professionally: a warm welcome message, a targeted intake questionnaire that gets the information actually needed to start work, a project timeline template, and a clear expectations/communication document. It's built for freelancers and agencies who currently improvise onboarding client by client and want a consistent, professional process every time.

What it does

Given a service type and typical engagement length, the skill outputs a full onboarding packet: a welcome email/message, an intake questionnaire specific to that service, a milestone-based timeline template, and an expectations document covering communication cadence, revision policy, and deliverable format.

What is included

  • Welcome message template
  • Service-specific intake questionnaire
  • Milestone-based project timeline template
  • Expectations and communication policy document
  • Guidance for adapting packet by service type

How to use it

1. Download the SKILL.md file
2. Upload it into a new Claude conversation
3. Describe your service and typical engagement length
4. Receive a complete, ready-to-send onboarding packet

Examples

Example input
I'm a freelance web designer. Typical projects are 4-6 weeks, fixed price. Need an onboarding packet for a new client.
Example output
WELCOME MESSAGE
Hi {{client_name}}, excited to get started on your website project! Here's what happens next...

INTAKE QUESTIONNAIRE
1. What are the top 3 goals for this website?
2. Who is your target audience?
3. Do you have existing brand assets (logo, colors, fonts)?
4. Any competitor or reference sites you like?
5. Who is the final decision-maker on approvals?
...

PROJECT TIMELINE (4-6 weeks)
Week 1: Discovery & wireframes
Week 2-3: Design mockups & revisions
Week 4-5: Development
Week 6: QA, launch

EXPECTATIONS DOC
Communication: Weekly email updates, Slack for quick questions
Revisions: 2 rounds included per design phase
Deliverable format: Figma files + live site
Payment: 50% upfront, 50% on launch

FAQ

What is this skill for?
It generates a complete client onboarding packet — welcome message, intake questionnaire, project timeline, and expectations document — tailored to your service type.
How do I install it?
Download the SKILL.md, upload it to a Claude conversation, then describe your service and typical engagement length.
Can I use this for retainer clients, not just fixed-price projects?
Yes — mention that the engagement is ongoing/retainer-based and the timeline and expectations sections will adjust accordingly (recurring cadence instead of fixed milestones).
Does it include a contract or payment terms?
It includes a lightweight expectations section covering payment structure and communication norms, but it is not a substitute for a formal legal contract or service agreement.
How is this different from a generic onboarding template?
The intake questionnaire and timeline are generated specifically around the service type described, rather than generic placeholder questions that don't fit your actual work.
Can I reuse the packet for every new client automatically?
The generated packet is reusable as a template — swap in client-specific details ({{client_name}}, dates) each time you onboard someone new.

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